During June, the Box Office handles the Friends Advanced Booking weekend and the opening day of sales to the public. Once tickets are on sale, the role will be focused on assisting customers making bookings through our website and handling any telephone enquiries. In addition, you may be required to assist with sponsor, publisher, author, and other complimentary ticket bookings.

In August, the Box Office team are based in the Edinburgh College of Art, Lauriston Place, Edinburgh. We operate a box office counter and a telephone room. During the Festival , the Box Office is usually open 09:30-21:00 daily, but occasionally stays open later depending on the timing of the last event. Box Office Assistants may also be asked to cover the Access and Information Desk as required. Box Office Assistants may also assist with chatroom moderation for our digital events.

This is an ideal opportunity for individuals who wish to build on their existing box office and customer service skills in a high-pressure festival environment. Excellent customer service and communication skills, enthusiasm, and an ability to work effectively as part of a small team are all essential for this role.

Full-time, temporary. Rate of pay £10.90 per hour + holiday pay.

Contract dates:
Summer: Tuesday 20 June - Tuesday 29 August 2023
Festival-only: Wednesday 9 August - Monday 29 August 2023

Find out more here 

The deadline is Sunday 07 May 2023 at 23:55.