Faber Academy is looking for an organised, empathetic digital professional with a demonstrable interest in creative writing to join us as our new Academy Online Assistant.
You will be ensuring the smooth running of the Academy's online operations in every aspect: building courses, uploading materials and interacting with students and tutors on our bespoke LMS, fielding enquiries from customers by phone and email, and providing support across our digital properties and projects.
This is a varied, hands-on role: you'll be drafting copy, formatting extracts from novels, chatting to Academy students about their writing, talking people through new technological processes, researching Zoom add-ons. You will know how to make writers feel comfortable and you can prioritise your tasks through the day so that every customer has an equally excellent experience.
The role is a one year fixed term contract, part-time, 21 hours a week (0.6 time) reporting to the Director of Faber Academy. Location: London, with at least part of the week working from the Faber office in central London.
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Deadline: Sunday 7th May 2023